Legal
Privacy Policy
Last updated: January 28, 2025
1. Introduction
Nexovate ('we', 'us', 'our') respects your privacy. This Privacy Policy explains how we collect, use, store and protect your information when you use our website and hosting services.
2. Information We Collect
We collect account information (name, email), billing details processed by our payment partners, technical data (IP address, browser, device) and usage data necessary to operate and improve our services.
3. How We Use Information
Information is used to provision and operate services, process payments, communicate with you, prevent abuse, comply with legal obligations and continuously improve Nexovate.
4. Cookies & Tracking
We use essential cookies for authentication and optional analytics cookies to understand site usage. You may disable non-essential cookies in your browser at any time.
5. Data Storage & Security
Data is stored on secured infrastructure with industry-standard encryption in transit and at rest. We use access controls, monitoring and audit logging to protect your data.
6. Sharing of Information
We do not sell personal data. Information may be shared with sub-processors strictly required to operate the service (payments, infrastructure, communications) under contractual safeguards.
7. Your Rights
You may request access, correction, export or deletion of your personal information by contacting us. We respond within reasonable timeframes consistent with applicable law.
8. Data Retention
We retain information only as long as necessary to provide services and meet legal obligations. Deleted accounts have associated data removed within a defined retention window.
9. International Users
Our services are primarily operated from India. By using Nexovate, you consent to the processing of your information in jurisdictions where we operate, subject to applicable law.
10. Changes & Contact
We may update this Privacy Policy and will notify users of material changes. For any privacy questions, reach us through our Discord community.